LEARNING & DEVELOPMENT
WHAT IS QUIET QUITTING?
The term“ quiet quitting” refers to employees who do not outwardly resign but instead perform only the minimum requirements of their job description.
must keep up with the pace of change. As a result, the ability to upskill employees and support behavioural change will increasingly determine whether these investments deliver real impact. According to Gallup, the US organisations investing in AI have found that employees whose managers actively support their team ' s use of AI are 98.7 times more likely to report that the technology has transformed how work gets done.
They are also 97.4 times more likely to agree that AI creates opportunities to focus on their core responsibilities. The disparity underscores the critical role manager engagement plays in determining whether AI investments yield measurable organisational change. Additionally, employees working under managers who do not actively upport AI adoption report significantly lower perceived value from the technology. This suggests that without deliberate manager leadership on AI integration, organisations risk wasting billions in technology investment while missing opportunities to increase employee satisfaction.
92 June 2026