TALENT ACQUISITION

As one of the world’ s biggest software companies, IBM has made it a business imperative to revolutionise its HR systems by integrating an ecosystem driven by AI throughout its work culture. The business’ s internal AI platform sits at the core of this mission, as it maps the skills of its global workforce. To provide each IBMer with personalised learning plans for the future, the business provides customised recommendations tailored directly to their current skill gaps, historical performance and desired future roles. One of the biggest impacts of these personalised plans is the impact it has on extending career mobility. Through IBM’ s internal marketplace, employees are matched with short-term projects – otherwise known as‘ stretch’ assignments – and open full-time positions across the globe that align with their distinct developmental trajectories. What’ s more, the business is shifting closer towards real-time, data-driven feedback loops to replace traditional performance evaluations and compensation tracking. By leaning into predictive analytics to suggest personalised career iterations, the software giant has increased retention and achieved up to 96 % accuracy in predicting attrition, ultimately driving a 30 % to 50 % reduction in voluntary turnover.