HR Chief Magazine March 2026 | Page 81

CREDIT: SCHNEIDER
SCHNEIDER ELECTRIC, WUHAN, CHINA
When automation accelerates faster than people can keep pace, challenges can appear quickly. At Wuhan, a 239 % product portfolio expansion and a 55 % surge in automation between 2024 and 2026 did just that: only 20 % of employees were skilled in automation, onboarding took 75 days and technician turnover stood at 48 %. The response reframed HR in manufacturing. Rather than recruiting into the gap, Schneider moved upstream – co-developing courses with 11 vocational schools, building AI labs where students train on the same
NAME: SCHNEIDER ELECTRIC HEADQUARTERS: PARIS, FRANCE NUMBER OF EMPLOYEES: 160,000 MARKET CAP: US $ 168.7BN digital twin and IoT systems used on the factory floor, and solving skills shortages before they arrive. Inside the factory, the same logic applies. AR headsets guide new hires through complex repairs in real time. Agentic AI autonomously tracks individual skill gaps, assigns personalised training and ties progression to pay-for-skills career paths – replacing outdated annual reviews with continuous, responsive development. Senior technicians, freed from 75-day onboarding cycles, returned to high-value work. The results are significant. Workforce readiness climbed from 20 % to 76 %. Turnover fell from 48 % to 6 %. New product introduction cycles shortened by two thirds.“ The Fourth Industrial Revolution is about people as much as technology,” says Mourad Tamoud, Chief Supply Chain Officer at Schneider Electric.“ We’ ve shown that when AI and human potential work together, organisations can build resilient, agile and futureready workforces.”