02 Susan Muigai

Company: Mastercard Employees: 39,800 Revenue: US $ 33.94bn

Since joining in 2025, Chief People Officer Susan Muigai has helped lead Mastercard toward a‘ decency-first’ employee experience, which focuses on treating employees with respect, fostering inclusion and prioritising wellbeing as a business imperative. In this role, Susan has improved the employee experience at Mastercard by expanding global mental health networks for Mastercard. She has also continued focus work on its Work from Elsewhere programme, which allows employees to work remotely from any location for up to four weeks per year.

32 July 2026