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Legacy of Firsts: Bonnie Tiburzi Caputo, the first woman to fly for a major commercial airline

American Airlines

CPO: Cole Brown Employees: 139,100 Revenue: US $ 54.6bn

In her role as Chief People Officer of American Airlines, Cole Brown is advancing American Airlines’ mission to care for people on life’ s journey by prioritising frontline empowerment.

Her strategy involves the development of a servant leadership model that ensures employee wellbeing remains central to the company’ s culture. This includes expanding the company’ s diversity initiatives, such as a dedicated Women’ s Leadership Program to build a robust talent pipeline for female pilots and executives and improve the representation of women in the industry. hrchiefmagazine. com